Blackbaud

JANUARY 14, 2025

As a tech leader at a growing social impact organization, you know that migrating to an enterprise-scale constituent relationship management (CRM) system can be a daunting proposition. So, what are the specific signs that your organization has reached a tipping point and needs to consider moving to an enterprise-scale CRM ?

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CRM Readiness AI Management 105

Blackbaud

MARCH 20, 2025

To make faster and more intelligent business decisions, close to 70% of organizations plan to continue or increase their investments in CRM technology in the coming year, according to Kate Leggett, Vice President and Principal Analyst at Forrester. She is a leading expert on CRM strategy, maturity, benchmarking, and return on investment.

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CRM AI Management Fundraising 106

Blackbaud

APRIL 25, 2024

Choosing a new fundraising CRM is exciting–but also needs careful consideration. If you are unclear about your needs, abilities, and opportunities, you will quickly find it difficult to vet vendors and evaluate CRMs, not to mention bringing internal stakeholders onboard or getting sign-off at key stages.

CRM 111

CRM Fundraising Budget Management 111

Blackbaud

APRIL 24, 2025

At the individual level: By analyzing donor data, AI tools for nonprofits can help tailor each message specifically to the donors interests and preferences. Fix: Take a step back to review your workflows and choose tools that seamlessly integrate with your CRM. Stage 1: Review your tools and CRM systems.

Fundraising 71

Fundraising Metrics AI CRM 71

Blackbaud

FEBRUARY 2, 2024

Nonprofit leaders often have an all-or-nothing response to the question of using artificial intelligence (AI) tools. Either they’re all in from the start—“What if AI solves all our problems?”—or or they opt out before they even understand what AI could do for them. How Will AI Help Your Team? That’s okay, too.

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AI ChatGPT Electronics CRM 109

Blackbaud

SEPTEMBER 18, 2024

In this article, we share a glimpse of what 1500+ participants globally told us about their recent performance, current fundraising strategies and opportunities, use of technology and CRMs, and attitudes and use of artificial intelligence (AI). Artificial Intelligence AI has taken the world by storm.

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AI Fundraising CRM Policies 109

Blackbaud

JUNE 6, 2025

Use your CRM to track prospect interactions and identify optimal times for outreach. Use your CRM to track follow-up communications and ensure you’re persistent without being pushy. When you understand what motivates each prospect, you can create outreach that speaks directly to their interests. Time your outreach strategically.

Fundraising 52

Fundraising Metrics CRM AI 52